New Support Website
Simplaris Blogcast is proud to unveil a new support system at bugz.jkwiens.com. If you have any problems with Simplaris Blogcast, please create a support ticket on the site. Additionally, all emails sent to bugz@jkwiens.com will now automatically be imported into the support system.
If you are going to use the support system, I would encourage you to create an account. Accounts are not mandatory, however, it will make your life simpler. Without an account, the only way to correspond with the support system is through email. Since we have no way of authenticating people without accounts, you won’t be able to view your existing and old support tickets.
The support system is still under-development and is missing some key features (ie. File Attachments). Please create a support ticket if you find a bug or have feature requests for the system. I would really appreciate your input. If for some reason the support system doesn’t work or you need to send an attachment, you can send me an email to blogcast@jkwiens.com.
…good minimal tech from **orangecouchroom**
Ah.. The new support system doesn’t seem to work? Logged a case “Ticket 4798: Publish one line stories to wall” but it doesn’t show up.
Is this app still supported? It stopped automatically publishing to my wall 2 weeks ago. Trying to do it manually gives this: “Application Simplaris Blogcast sent invalid response. There was an application error. Please try again later.” Tried reinstalling, but no joy. The support system appears to contain no data.